Items are located in our Riga warehouse and your order will be prepared within 1-5 working days. Delivery may be delayed during holidays. For any questions regarding order delivery, please contact us at: info@lutini.lv

Deliveries are made only on working days - from Monday to Friday, except official public holidays of the Republic of Latvia.

When placing an order, you can choose one of the following delivery methods:

Collect your order at Circle K petrol station Brīvības gatve 265, by prior arrangement of collection time. FREE

• Delivery to Omniva and Venipak parcel lockers - Throughout Latvia.
• Delivery in Riga area - courier will deliver the item to your chosen address in Riga only (If your order is over €72.60, delivery is free)
• Delivery throughout Latvia - courier will deliver the item to your chosen address in Latvia.

1. Deliveries take place from 9:00 to 18:00. When placing an order, you must take into account the specified delivery times and the delivery address must be the address where it will be possible to receive the order within the delivery time on that particular day;
2. The delivery address must be specified as precisely as possible. Additional information, such as stairwell number and flat number (if delivery is to be made to a multi-apartment building), is necessary to ensure delivery within the specified time. If the delivery address is specified incorrectly or incompletely, the specified delivery times may be extended without prior notice;
3. A precise telephone number must be provided on which the customer can be reached during the specified delivery times. Usually, before delivery, the courier will contact the customer by telephone to confirm that the customer is at the specified address and can receive the consignment. If the specified telephone number is incorrect or the customer cannot be reached at that number, the specified delivery times may be extended without prior notice.
4. At the time of delivery, the courier has the right to ask you to provide an identity document (passport or driving licence) to verify the recipient's identity and to record the last 5 digits of this document number.

During large sales campaigns or Christmas-New Year period, the delivery time may be extended.

If you cannot find the answer to your question in this section, write to us at info@lutini.lv

100% Money Back Guarantee

We refund the money within 1-3 days